Privacy notice

Photo Revivals Ltd ("we", "us") is responsible for the personal information you give us. This notice explains what we collect, why, and your rights. If you have any questions, email mark@photorevivals.com or call 01937 349010.

What we collect

• When you ask for a quote or get in touch: your name, email address, phone number, postcode, the details of what you'd like digitised and anything else you tell us.
• When you place an order: your contact and delivery details, the media you send us, the digital files we make from it, and payment and invoice records.
• When you use this website: information about how you use the site, such as pages visited, the device and browser you use, and whether you arrived from one of our adverts. This is collected with cookies (see below).

Why we use it

• To reply to your enquiry and give you a quote, because you have asked us to.
• To carry out your order, keep you updated and return your originals and files, because we need to in order to provide the service.
• To keep accounts and tax records, because the law requires us to.
• To understand how the website is used and whether our adverts work, so we can improve both. This is in our legitimate interests.

We never sell your information and we don't send marketing emails unless you have asked us to.

Your photos, films and recordings

We treat everything you send us as private and confidential. Your media is handled in-house and is not shared or published. A small number of specialist formats may be passed to a trusted UK digitisation partner, under the same confidentiality. We only use your images, for example in our gallery, if you have given us permission. We keep digital copies only for as long as we need to complete your order and deliver your files, unless you ask us to keep them for longer.

Who we share it with

We only share your information with companies that help us run the business, and only what they need:

• Hostinger (website hosting)
• Microsoft (email)
• Google (website analytics and advertising measurement)
• Our online file delivery service, when we send you a download link
• Royal Mail and couriers, when items are posted
• Our accountant

Some of these companies may process data outside the UK. Where they do, they use the safeguards required by UK data protection law.

Cookies

This website uses cookies from Google Analytics and Google Ads to count visits, see which pages are useful and measure whether our adverts lead to enquiries. They don't tell us who you are. You can block or delete cookies at any time in your browser settings.

How long we keep it

If you make an enquiry but don't go ahead, we delete your details within two years. If you place an order, we keep your customer and invoice records for six years, as required for tax purposes.

Your rights

You can ask to see the information we hold about you, have it corrected or deleted, or object to how we use it. Just email us and we'll respond within one month. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Last updated: 13 November 2026