Privacy Notice

Last updated: August 2026

Photo Revivals is a trading name of TimeZone Business Ltd. We respect your privacy and are committed to handling your personal information responsibly.

This privacy notice explains what personal information we collect, why we collect it, how we use it and the rights you have over your information.

Who we are

Photo Revivals is a trading name of TimeZone Business Ltd, a company registered in England and Wales.

Company number: [COMPANY NUMBER]
Registered office: [REGISTERED OFFICE ADDRESS]
Email: [EMAIL ADDRESS]

For data protection purposes, TimeZone Business Ltd is the data controller responsible for your personal information.

Information we collect

Depending on how you use our services, we may collect:

• Your name and contact details, such as email address, telephone number and postal address

• Details of your enquiry or order

• Information needed to provide our services, including details relating to photographs, videos, tapes or other media you provide to us

• Payment and transaction information where you purchase our services

• Information you provide when contacting us or communicating with us

We only collect information that is relevant to providing our services and dealing with your enquiries.

How we use your information

We use your personal information to:

• Respond to enquiries and requests

• Provide and manage the services you order

• Communicate with you about your order

• Arrange collection, delivery or return of your items where applicable

• Process payments and maintain appropriate business records

• Deal with questions, complaints or problems

• Meet our legal and accounting obligations

• Improve our website and services where appropriate

We do not sell, rent or otherwise make your personal information available to other businesses for their own marketing purposes.

Photographs, videos and other personal material

When you provide photographs, videos or other personal material to us for digitisation, slideshows, photobooks or other services, we use that material only as necessary to provide the service you have requested.

We do not use your photographs, videos or other personal material for advertising, publicity or other purposes without your permission.

Our lawful basis for using your information

We use your personal information on the following lawful bases:

Contract: where we need your information to provide a service you have requested or to take steps at your request before entering into a contract.

Legal obligation: where we need to keep or use information to comply with legal, accounting or other statutory requirements.

Legitimate interests: where it is necessary for us to operate and manage our business, respond to enquiries, maintain records and improve our services, provided that this does not override your rights and interests.

Consent: where you have specifically given us permission to use your information for a particular purpose. Where we rely on consent, you can withdraw it at any time.

Who we share your information with

We may share relevant information with service providers who help us operate our business or provide your order. This may include:

• Payment providers

• Website and hosting providers

• Cloud storage or digital delivery providers

• Printing and production partners where required to fulfil an order

• Delivery or collection services where required

We only provide information that is reasonably necessary for the relevant service.

We may also disclose information where we are legally required to do so.

How long we keep your information

We keep personal information only for as long as we reasonably need it for the purpose for which it was collected, including any legal, accounting or business record requirements.

The length of time we retain information will depend on the type of information and why we need it.

Where you provide photographs, videos or other personal material for a specific service, we will retain those files only for as long as reasonably necessary to complete the service and deal with any immediate issues relating to it, unless a different retention period has been agreed with you.

Keeping your information secure

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no method of storing or transmitting information over the internet can be guaranteed to be completely secure.

Cookies and website analytics

Our website may use cookies and similar technologies that are necessary for the website to function and, where applicable, to understand how visitors use the website.

Where consent is required for non-essential cookies, we will ask for your consent before using them.

You can manage or restrict cookies through your browser settings and any cookie controls provided on our website.

Your rights

Under UK data protection law, you may have the right to:

• Ask for a copy of the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Ask us to delete your personal information in certain circumstances

• Ask us to restrict how we use your information in certain circumstances

• Object to certain uses of your information

• Ask for your information to be provided to you in a usable format in certain circumstances

• Withdraw consent where we rely on consent to process your information

To exercise any of these rights, please contact us using the details above.

We may need to verify your identity before responding to a request.

Complaints

If you have concerns about how we have used your personal information, please contact us first so that we have an opportunity to address your concerns.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection.

You can find information about making a complaint on the ICO website: Information Commissioner's Office

Changes to this privacy notice

We may update this privacy notice from time to time to reflect changes to our services, how we use personal information or changes in legal requirements.

The latest version will always be available on this website.

Last updated: August 2026