Help & Advice

WhatsApp is an easy way to share photographs and videos with family and friends. However, if you have had your old family memories digitised, there is an important difference between sharing them on WhatsApp and sharing the actual digital files. When you send a photograph or video as normal media in a WhatsApp message, WhatsApp compresses it. This reduces the file size and makes it quicker to send, but it also reduces the quality. You may not notice much difference when looki

Once your family photos and videos have been digitised, it is worth thinking about how you'll look after the digital files. One big advantage of digitisation is that you can easily copy the files. You can download them from the cloud, copy them from a USB, move them between computers and share them with other family members. The basic rule is simple: don't keep all your copies in one place, and keep multiple copies. Make Copies of Your Digitised Files There are several easy w

USB memory sticks are one of the most popular ways to receive digitised family photos and videos. The amount of data they can hold is remarkable, so whether you have one video or one hundred, it's usually possible to store everything on a single USB stick by simply using one with a larger capacity. Many people, however, are unsure what they can actually do with a USB stick once they receive it. Can you watch the videos on your TV? Can you make copies? Is it safe to keep every

Once your old videos, photographs or slides have been digitised, you'll need to decide how you would like them returned. The three most common options are a USB memory stick, a DVD or a cloud download. Each has its advantages, but they are not equally suited to long-term storage. This guide explains how each option works and which is best for preserving your family memories. We always recommend having at least two copies of your digitised files, or creating additional backups